Privacy Policy for Skills4Cause
Effective Date: December 1, 2024
Skills4Cause Inc. (“Skills4Cause,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of all users who engage with our platform at www.skills4cause.com.
This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect your information.
By using the platform, you agree to this Policy. If you do not agree, please refrain from using the platform.
1. Information We Collect
1.1. Personal Identifiers
- Name, email address, phone number, mailing address, login credentials.
- User-generated content, such as reviews, campaign details, and messages.
- Verification documents for experts and charities.
1.2. Financial Information
Payments processed through Stripe; no sensitive financial data is stored on our servers.
1.3. Technical and Analytical Information
- IP address, browser type, device type, cookies, and geolocation (if enabled).
- Usage data via Google Analytics for platform performance optimization.
1.4. Social Media Integration
Users can log in via Facebook or Google, providing us access to relevant account details (e.g., name, email, profile picture).
1.5. Cookies and Tracking
Cookies are used to improve the user experience and provide tailored content. Users can manage cookies through their browser settings.
2. How We Use Your Information
- Service Delivery: Facilitate secure transactions, enable login, and manage campaigns.
- Verification: Ensure legitimacy of users, experts, and charities.
- Analytics: Use Google Analytics to monitor and enhance platform performance.
- Personalization: Offer recommendations based on activity and preferences.
- Communication: Notify users about updates, services, and promotional content.
- Fraud Prevention: Employ Stripe Radar and manual checks to prevent fraud.
3. User Rights
3.1. Access, Correction, and Deletion
Users can access, update, or delete personal data through their account or by contacting us at hello@skills4cause.com.
3.2. Data Processing Restrictions
Users in regions like California (CCPA) or the EU (GDPR) can request limitations on data processing.
3.3. Opt-Out of Data Sale
Skills4Cause does not sell user data. Users can confirm this by contacting us directly.
3.4. Cookie Management
Opt out of targeted advertising or data collection via cookies through browser settings.
4. Sharing Your Information
- With Service Providers: We share data with Stripe, Google Analytics, and social media integrations to improve functionality.
- With Charities: Certain data is shared with selected charities to acknowledge contributions.
- With Legal Authorities: Data may be disclosed to comply with legal requirements or enforce our policies.
- With Your Consent: Data may be shared with third parties for additional services, with user approval.
5. Security Measures
Skills4Cause employs encryption, secure server environments, and access controls to protect your data. Sensitive financial transactions are securely processed by Stripe.
6. Refund and Anti-Fraud Policy
Refunds are allowed within 14 days for valid reasons and are subject to manual review. Fraud prevention measures include automated fraud detection tools and manual verification.
7. Cookies and Analytics
Google Analytics is used to collect and analyze usage data. Cookies enhance functionality, improve user experience, and enable tailored advertising.
8. Children’s Privacy
The platform is not designed for individuals under 13 (or 16 in the EU). If such data is inadvertently collected, it will be deleted promptly.
9. International Compliance
- CCPA (California): Users can access, delete, or restrict data processing.
- GDPR (EU): Users have rights to portability, restriction, and deletion of data.
- Stripe and Google Compliance: Ensures adherence to PCI DSS and global privacy standards.
10. Contact Information
For inquiries or requests related to privacy, please contact:
Email: hello@skills4cause.com
Address: 2980 NE 207th St, STE 300, Aventura, FL 33180, United States
11. Updates to this Policy
This Policy may be updated periodically to reflect changes in laws or platform practices. Updates will be communicated with a new effective date.